Account & data
Delete your account and data
This page explains how to request deletion of your Mobii Plus account and the personal data associated with it. The process is simple and handled directly by our support team.
Send us a deletion request
To request deletion of your account and associated data for Mobii Plus, email us at:
Use this subject line so our team can find and prioritize your request:
Tell us who you are
Please include the email address or user ID linked to your account in the body of your message. This is how we locate your account and confirm the request is coming from you.
We'll take it from there
We will delete your account and associated personal data, except data we are required to keep for legal, security, fraud prevention, or regulatory reasons.
Even after deletion, a limited set of records — such as transaction history needed for tax or accounting purposes, records required to prevent fraud or abuse, or information we're legally obligated to keep — may be retained for as long as the law requires, then removed.
Ready to delete your account?
Email support@mobiiplus.com with the subject "Delete my account."